Design by appointment at Neptune

By Barbara Chandler @Sunnygran

Neptune – an interiors brand whose first product was a hammock made by founders John Sims-Hilditch and Giles Redman in 1996 – is now a nationwide chain, which encompasses most everything for the home from candles and cushions to paint, lighting, furniture, upholstery, beds and even a complete kitchen.

Of their 26 showrooms nationwide, just three are in London, and one of those is in Chiswick, an impressive affair with a good run of windows towards the Gunnersbury end of the High Road. “And we’re open again and ready for business,” says store leader Anne-Marie Stavros. On her team are Bethany Brown, kitchen designer, and interior consultants Leva Kivakaite and Lucy Kidd (Bethany and Lucy are in the picture).

Neptune have an easy-going elegant style that oozes relaxed chic, with a broad palette of neutral shades and natural materials. “But we can be traditional or contemporary,” adds Anne-Marie. Dive in and you’ll find a surprisingly large warren of rooms, all carefully kitted out, with the surprise of a courtyard at the back. Ready to explore are four kitchens, three living rooms, and two bedrooms. At the centre, a studio with paint charts, fabric samples, curtains poles and other ingredients to complete a beautiful room.

There’s oodles of space to keep your distance, and a one-way traffic flow. Nevertheless, they are currently restricting visitors to 15 at a time, or seven couples.

Design sessions are by appointment, and you can start with a free consultation for any part of your home. Lasting up to 90mins, this can be by video should you prefer. Then the design for a complete room costs £350, which is deductible from orders over £5,000. Installation and styling complete the service – but may be delayed due to Covid.

Shining out from the window is their beautiful new Saffron paint shade. And inside you’ll find a cosy den all done out in Ink, a blue that’s nearly black. “We’re getting a lot of orders for both of these,” says Anne-Marie. “They’re the slightly unexpected colours you need to see to realise how well they work.”

So what makes up the Chiswick clientele? “This area is full of families,” says Anne-Marie, “but we also get a lot of cool young professionals. We’re a little bit out of the way, and people are thrilled to find us.”

305-307 Chiswick High Road, W4 4HH; Tel: 020 3814 1220;

Barbara Chandler writes for the Evening Standard Homes & Property section.

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