West London woman claims ‘botched’ dental surgery gave her lisp

Image above: Bonita Dimitrova

Bonita claims procedure left her with a lisp and unable to eat certain foods

A woman who claims a ‘botched’ dental surgery from a west London dentist gave her a lisp and left her unable to eat certain foods has been awarded £5,000 from the dentist she says was responsible.

Boni Dimitrova, a 22-year-old student and bartender, brought the case to court after she initially sought help to straighten her teeth.

Bonita’s dental journey began when she was 17 and went to see Dr Rahul Kukar at iDental practice in Shepherd’s Bush, to discuss the overcrowding of her top and bottom teeth. Although the issue wasn’t significant, she felt self-conscious and was pleased when Dr Kukar promised her a perfect smile within six months.

After almost six months, Bonita attended her final appointment with Dr. Kukar and felt extremely anxious. Her teeth were far from the ideal smile she had been promised, and her open bite had worsened, with her upper teeth protruding even further over her bottom ones. Instead of suggesting continuing with braces, Dr. Kukar informed Boni that her teeth were as good as they would get.

Dissatisfied with the results, Boni consulted multiple orthodontist practices to correct the damage. She learned that she could either do nothing, have traditional braces, or opt for Invisalign. Boni, now 22 years old, did not want to endure the pain and discomfort of wearing traditional braces again and opted for Invisalign, which is said to be a quicker process. But for this process she learned she needed to have four teeth extracted.

Image above: Bonita Dimitrova’s teeth

“I found the whole situation very distressing” 

Speaking about how the impact this has had on her, Bonita said:

“I found the whole situation very distressing and it really affected my sense of self. Due to my open bite, I can’t bite into thin foods and I’m embarrassed to eat certain foods in public because of the way I have to alter my mouth to chew. I now also have a slight lisp and constantly think about my mouth and the appearance of my teeth”

Bonita contacted the Dental Law Partnership in 2019 a few days after she had her fixed braces taken off. Analysis of her dental records revealed that if Dr Kukar had properly assessed and treated Miss Dimitrova, space could have been created to allow the teeth to become correctly aligned. Instead, she will need 14 to 18 months of additional orthodontic treatment to correct her incisor open bite.

Andrew Thompson of the Dental Law Partnership said:

“The distress and pain our client has experienced was completely unnecessary. If the dentist had carried out appropriate consultation and adequate treatment in the first place, her problems could have been avoided.”

The Dental Law Partnership took on Miss Dimitrova’s case in 2019. The dentist denied any wrongdoing and did not admit liability. The case was settled out of court in January 2023.

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