Which shops are considered ‘essential’ and which are not?

Image above: Windfall Natural, Turnham Green Terrace

Many of Chiswick’s shops sell goods which in Tier 4 are not considered ‘essential’ – books and clothes for example. They are not allowed to open for customers to enter the shop while Tier 4 restrictions are in place. You may be surprised though at what is included on the ‘essential’ list.

‘You can leave home to buy things at shops which are permitted to open in your area, but you should stay local. For instance you can leave home to buy food or medicine, or to collect any items – including food or drink – ordered through click-and-collect or as a takeaway, to obtain or deposit money (e.g. from a bank or post office), or to access critical public services’.

Government guidance for Tier 4

Images above: Planet Organic and Ryman, both considered ‘essential’


Among those which are permitted to remain open are food shops, supermarkets, pharmacies, garden centres and Christmas tree retailers, building merchants and suppliers of building products and off-licences.

Businesses providing repair services may also stay open as well as petrol stations, automatic (but not manual) car washes, vehicle repair and MOT services, bicycle shops, and taxi and vehicle hire businesses.

Banks, building societies, post offices, short-term loan providers and money transfer businesses are also ‘essential’.

WH Smiths is considered ‘essential’ and is open to walk-in customers on Sunday 20 December from 10.00am – 6.00pm and Monday 21 – Christmas Eve from 09.00am – 7.00pm.
370-372, Chiswick High Rd

Tel:  0208 995 9427


Ryman is also considered essential as it is a distribution point for DHL shipping and Western Union money transfers, both within the UK and abroad. Last date for shipping to Europe – Monday 21 December. Last day within the UK – Tuesday 22 December. Ryman is open Sunday 20 December, until 5.00pm / Monday 21 – Christmas Eve, 9.00am – 6.00pm


Images above: Fudge’s Cycles

Windfall Natural is considered essential as it is a health shop. Open Sunday 20 December from 11.00am – 5.00pm / Monday 21 December – Christmas Eve, 10.00am – 6.00pm
‘Taking care of your health the natural way has been our motto since 1997. Steeped in knowledge and fuelled by passion, we stock the best formulas on the market, and actively seek cutting-edge innovations in nutrition & natural self-care’.


Planet Organic is also considered essential as a health shop which also sells food. Open Sunday 20 December until 7.pm / Monday 21 December – Christmas Eve, 9.00am – 8.00pm.
Planet Organic is good for fresh fruit and veg and a range of alternative / ‘free-from’ foods as well as organic make up and body products which aren’t tested on animals.


Robert Dyas is essential because it sells household goods such as light bulbs and batteries as well as Christmas decorations and potential presents such as kitchen ware and tech gadgets. They are open until 5.00pm on Sunday 20 December / Monday 21 December – Christmas Eve, from 9.00am – 6.30pm.

Cycle shops are essential. They sell the wherewithal to keep your bike on the road but they also sell children’s bikes and scooters.

Fudge’s Cycles is open from 08.00am – 6.00pm, Monday 21 – Wednesday 23 December. Christmas Eve ‘hours may differ’.


Halfords is open from 8.00am till 8.00pm, Monday 21 – Christmas Eve


The Good Wine Shop If you’re buying for an oenophile, the Good Wine Shop on Chiswick High Road is open, as wine shops are classed as an essential service. Until now, it has been offering both delivery and click and collect. However, the store warns it can no longer guarantee new delivery or click and collect slots before Christmas (although you can always try calling them, just in case). The good news is that if you only want a single bottle, or a few bottles, you can order online for delivery via Deliveroo.

Phone: 020 8994 8184 / Order through Deliveroo


Bayley and Sage If you fancy putting together some speciality foods for a Christmas present for someone, this Turnham Green Terrace deli is still open. It has extended hours up to and including 23rd December: 8.00am-10.00pm. Christmas Eve – open until 6.00pm.

Deliveries are fully booked, but you can still arrange click and collect slots. Send an email to w4@bayley-sage.co.uk and the store will assemble your order. You can pay by phone 0207199 8699 (hit option 2 then option 3 for the Chiswick store) and arrange a collection time.

Chiswick Pets If you want something extra special for your furry friend at Christmas, Chiswick Pets on Devonshire Road is still open. Deliveries, usually on a Sunday, have now finished until the New Year.  But you can still call in a click and collect order on 0208 747 0715. They’ll take payment over the phone and will even walk the order out to your car for you. Open until 4.00pm Christmas Eve.

Images above: Clothes at LA Menswear and Lizard women’s fashion, Turnham Green Terrace


Examples given by the government of ‘non-essential’ retail include:

‘clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, and market stalls selling non-essential goods’.

Non-essential shops can continue to operate click-and-collect services, (where goods are pre-ordered and collected off the premises) and delivery services. See below for which shops in Chiswick are open for click and collect.

Images above: Book Case London – 268 Chiswick High Rd

Click and collect in Chiswick

Non essential shops are closed to walk in customers but many of them are open for a click and collect service.

See which ‘non-essential’ shops in Chiswick are offering a click and collect service here: Click and collect in Chiswick

Read more stories on The Chiswick Calendar

See also: London in Tier 4

See also: Retailers scramble to salvage Christmas

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